Terms of Use

These Terms of Use (“Terms”) are a binding contract between Flexabits LLC (“Flexabits,” “we,” “us,” or “our”) and you or the entity you represent (“you” or “your”). These Terms govern your purchases, access to, and use of our website at https://flexabits.com (the “Site”), our downloadable Digital Products, and any related Online Services (together, the “Services”).

By accessing or using the Services, including browsing, creating an account, purchasing or downloading, you agree to these Terms and acknowledge our Privacy Policy and other applicable policies referenced in these Terms. By clicking “I agree” or otherwise using any part of the Services, you enter into a binding agreement with Flexabits. If you do not agree, do not use the Services.

EEA/UK Availability:
Our website may be accessible from the EEA and the UK; however, we do not actively market to or intentionally target individuals in those regions, and we restrict purchases from those regions (for example, by disabling those countries at checkout). If, despite our restrictions, you access or use the Services from those regions, any required disclosures and rights apply where mandated by applicable law, including withdrawal rights where Delivery has not begun.

1. Definitions and Roles

• Digital Products: Downloadable files, bundles, templates, e-books, and other digital assets we offer.
• Online Services: Features that rely on our servers (e.g., license verification, updates).
• Services: Collectively, the Site, the Digital Products, and the Online Services.
• Visitor: Any person browsing the Site without creating an account or making a purchase.
• User: Any individual who creates an account on the Site.
• Customer: Any User who completes a purchase of Digital Products (or other Services).

2. Authority to Bind

If you access or use the Services on behalf of a company or other legal entity (an “Organization”), you represent and warrant that you have full legal authority to bind that Organization to these Terms. In that case, “you” and “your” refer to the Organization and its authorized users, and you are responsible for ensuring their compliance. We may request reasonable evidence of your authority. If such authority is misrepresented, we may suspend or terminate access and cancel unfulfilled orders; to the extent permitted by law, the individual will be responsible for fees and any losses, chargebacks, or liabilities arising from the unauthorized use. This section does not limit any non-waivable consumer rights.

3. Scope, Incorporated Policies, and Order of Precedence

These Terms govern and apply to the Site and any Online Services we make available through the Site. We do not currently offer a mobile application; if we release one in the future, these Terms will apply as updated at launch. The following documents are incorporated by reference and apply as indicated:

• Privacy Policy: Personal Data processing.
• Cookie Policy: Tracking technologies and consent preferences.
• Refund Policy: Refunds, chargebacks, and effect on license/access.
• License Terms (EULA): Licenses for Digital Products and Online Services.
• Legal Notice: Corporate/compliance disclosures (informational).
• Disclaimer: Service availability and warranty clarifications (informational).

In the event of a conflict, the following apply: (1) these Terms (general rule), except that (2) the License Terms (EULA) govern license scope and permitted use of the Digital Products and any related Online Services, (3) the Refund Policy governs refunds and chargebacks, (4) the Privacy Policy governs Personal Data, and (5) the Cookie Policy governs tracking preferences. The Disclaimer and Legal Notice are informational and do not override the foregoing.

4. Effective Date

These Terms are effective on the earlier of (a) the date you first access or use any part of the Services or (b) the date you click to accept.

5. Eligibility

The Services are intended for adults (18+) in permitted markets. Purchases made by minors without guardian consent may be voidable under applicable law; outcomes depend on jurisdiction and use (especially once digital Delivery is complete). You must provide accurate, up-to-date information (including at checkout) and keep your credentials secure; you are responsible for activity under your account. To the extent permitted by law, we may restrict, suspend, or terminate access for material inaccuracies or for breach, fraud/abuse, security, or legal/compliance risk.

6. Current Services

We provide our own downloadable Digital Products (e.g., templates, e-books, printables, bundles) for personal (non-commercial) use. We do not sell or ship physical goods.

7. Orders, Pricing, and Taxes

Prices are shown before checkout and displayed in USD by default. Where available, we may automatically display and allow checkout in a supported local currency based on your location or browser settings (such as AUD, CAD, EUR, GBP). Once your local currency is automatically detected, it cannot be changed during your shopping session or at checkout. Currency conversions use exchange rates that are updated periodically and may include rounding, which can affect taxes and other order fees. Where available, you may be able to set or update a currency preference in your account settings. Additional fees may vary and are determined by your bank, card issuer, or payment provider. Unless stated otherwise or required by law, prices are tax-exclusive. We may calculate, collect, and remit applicable taxes (e.g., sales tax/VAT/GST) where required by law and where supported by our checkout configuration and payment providers, based on the information you provide (including billing details) and other permitted location signals. Where tax-inclusive pricing is required, we will present tax-inclusive pricing at checkout. Otherwise, you are responsible for any taxes not collected by us, except to the extent non-waivable law provides otherwise. The total amount due (including any applicable taxes) is shown before you complete your order. See our Refund Policy for how taxes are handled on refunds where permitted by law. Where required by law or our policies, checkout will present affirmative disclosures and checkboxes. These may include, as applicable, age confirmation; acceptance of our Terms of Use, Refund Policy, and Privacy Policy; and, in the EEA/UK, an explicit request for immediate access together with acknowledgment that you lose the 14-day withdrawal right once Delivery begins. You must confirm these statements to complete your order. Nothing in this Section limits any non-waivable consumer rights under applicable law.

8. Payments, Billing, and Descriptor

Payments are processed by third-party payment processors (currently WooPayments, powered by Stripe). We do not collect or store full card numbers or CVV. We may receive limited payment details (such as card brand and last four digits, where applicable), along with payment status and transaction identifiers, for receipts, fraud prevention, and dispute handling. According to the processors’ public disclosures, they maintain PCI DSS compliance; we do not independently audit or certify their programs. On your bank or card statement, the charge will generally appear as FLEXABITS.COM. In some cases, your bank, card issuer, payment network, or processor may shorten, reformat, or display a variation of that descriptor, including references such as “STRIPE…”, “WOOPAY…”, “FLEXABITS…”, or a similar format. Approved refunds are issued to the original payment method; posting times are determined by the processor and your bank or card issuer. Card-network and processor rules govern chargebacks. Payments may be subject to Strong Customer Authentication (SCA), such as 3D Secure, as required by your bank or applicable law (e.g., PSD2 in the EEA/UK). We are not liable for transaction declines resulting from authentication failures or issuer restrictions. After your payment is successfully confirmed, we automatically provide an electronic invoice (PDF) by email and, if you create an account, in your account order details.

We do not accept crypto, cash, or checks.

9. Nature of Delivery

“Delivery” is defined in Refund Policy Section 2, which is incorporated by reference into these Terms. If there is any inconsistency, the Refund Policy controls with respect to Delivery, refunds, and related evidence standards. Digital Products are typically available immediately after payment is successfully confirmed. If you experience a delivery issue, please report it within 14 calendar days (recommended within 72 hours) and follow the troubleshooting steps we provide. See Refund Policy Section 2.3 for your complete responsibilities. Refund eligibility and any withdrawal rights (where applicable) are governed by the Refund Policy. Before initiating a chargeback, please contact us at [email protected] or via our contact form so we can attempt to resolve the issue. If a chargeback is filed, we may submit evidence of Delivery as permitted by payment processor and card-network rules. If a refund or chargeback is resolved in your favor, access and licenses may be revoked as described in the Refund Policy (including Section 10).

10. Licenses and Intellectual Property

Digital Products are licensed, not sold. By default, purchases include a Personal (Non-Commercial) License under our EULA (one natural person; no business/monetized/client use). A Commercial License is not currently offered; if/when introduced, it will be available at checkout and governed by the then-current EULA. All IP rights remain with Flexabits or its licensors.

11. Refunds, Returns, and Chargebacks

Digital purchases are non-refundable once Delivery begins, subject to exceptions and consumer rights described in our Refund Policy (including EEA/UK withdrawal if Delivery has not started). Approved refunds and chargebacks result in license/access revocation for the affected purchase(s). We may first attempt re-delivery/restore access before considering a refund.

12. Acceptable Use

You agree that you will not, and will not permit any third party to:

• (i) Use the Services in any unlawful manner or in violation of any applicable laws or regulations, including any applicable sanctions or export control laws, or to upload, transmit, or distribute unlawful, harmful, abusive, defamatory, hateful, deceptive, or otherwise objectionable content, or any malware, viruses, or similar harmful code.
• (ii) Infringe intellectual property rights, remove, obscure, or alter copyright notices, watermarks, or other legal or proprietary identifiers, or publicly share, repost, upload, or redistribute our Digital Products or any derivative works (for example, by making them available in public repositories, marketplaces, or social media).
• (iii) Reverse engineer the Digital Products or related Online Services (except where expressly permitted by applicable law), scrape or harvest data in an automated way, or attempt to bypass, disable, or otherwise interfere with technical protections, rate limits, or access or license control mechanisms.
• (iv) Attempt card testing, abuse coupons, promotions, or referral programs, bypass payment or access controls, or engage in any fraudulent or deceptive activity in connection with the Services.
• (v) Use the Services to provide regulated financial services, custody funds, facilitate payments for third parties (including escrow or split-payout arrangements), or otherwise use the Services in a way that would cause Flexabits to be treated as a regulated financial intermediary (e.g., a money services business or money transmitter) under applicable law.
• (vi) Publicly share or publish any identifier used to reference our Google Apps Script libraries or projects (including any Script ID, libraryId, or similar technical identifier that we designate as internal or non-public), or use any such library or identifier in any other product, template, or service that you distribute or make available to third parties.

13. Copyright Complaints

We comply with the DMCA (17 U.S.C. §512), maintain a repeat-infringer policy, and reasonably accommodate standard technical measures under §512(i). DMCA Agent: [email protected]. Send a §512(c)(3) notice to the contact listed above (include your contact info, the copyrighted work, and the URL of the allegedly infringing material). Counter-notifications must comply with §512(g); after a valid counter-notice, and absent court action within 10 business days, we may restore. Knowingly false claims may incur liability under §512(f). We do not accept service of legal process by email. We maintain records of DMCA notices and timely actions taken, and enforce our repeat-infringer policy.

14. Business Model and Funds Flow

We sell our own Digital Products directly to end-users and do not operate a marketplace or money services business. For detailed information, see our Legal Notice.

15. Third-Party Services

We may rely on third-party providers (e.g., payment processors, hosting, CDNs, storage). Their services operate under their own terms; your use may also be subject to those terms. We are not responsible for outages or failures beyond our reasonable control.

16. Warranties and Disclaimers

To the extent permitted by law, the Services are provided “as is” and “as available.” This includes, without limitation, the exclusion of any express, implied, or statutory warranties, including the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, as further detailed in our Disclaimer (incorporated by reference). Nothing in this section limits any non-waivable consumer rights under applicable law.

17. Limitation of Liability

To the maximum extent permitted by law: (a) no indirect, incidental, special, consequential, exemplary, or punitive damages; and (b) our aggregate liability for claims arising out of or related to the Services shall not exceed the amount you paid for the affected purchase(s) in the 12 months preceding the claim. This does not exclude liability that cannot be limited under applicable law (for example, certain consumer statutory rights, or liability for fraud or willful misconduct where such limitation is prohibited).

18. Indemnity

To the extent permitted by law, you will indemnify Flexabits against third-party claims directly arising from your illegal use, breach of these Terms/EULA, or a proven infringement caused by your content or use. This does not apply where a claim is caused by our negligence, our breach, or a defect in the Services.

19. Compliance, Export Controls, and Sanctions

Use of the Services (including access to any Digital Products and Online Services) is subject to applicable U.S., UK, EU, and UN export-control and sanctions laws and regulations. Your use must comply with these regimes. By using the Services, you represent and warrant that (i) you are not located in, and are not a resident of, any country or territory subject to comprehensive sanctions, and (ii) you are not listed on any applicable sanctions, denied-parties, or restricted-parties list. Access from restricted or sanctioned jurisdictions is prohibited. To the maximum extent permitted by law, we may restrict, suspend, or terminate access where required by law, by our payment or banking partners, or under our risk policies, and we may use geolocation or other technical and administrative measures to enforce these restrictions.

20. Service Changes, Availability, and Discontinuation

Features, especially those dependent on servers, may change or be discontinued for technical, security, business, or legal reasons. Where a change/discontinuation is within our reasonable control, we will provide at least 30 days’ prior notice. Previously downloaded local copies remain on your devices subject to the EULA. Where required by law or these Terms, we will provide pro-rated refunds of prepaid fees for undelivered Services. We are not liable for delays or failures caused by events beyond our reasonable control, including internet or utility failures, platform or API changes, third-party outages, cyber incidents, acts of God, war, terrorism, labor disputes, governmental actions, or natural disasters (Force Majeure). We do not provide a service level agreement (SLA). Support is offered on a commercially reasonable, best-effort basis.

21. Evidence, Anti-Fraud, and Privacy

We may log, in a proportionate manner, access/download events, IP/device data, license states, and email deliverability to verify Delivery, operate security controls (for example, anti-bot, rate limit, and challenge systems provided by our security or payment providers), prevent fraud, and manage disputes, consistent with our Privacy Policy (which specifies lawful bases, retention, and your rights).

22. Notices, Electronic Communications, and E-Signatures

We may provide notices via the Site, within your account, in-product messages, or by email to the address associated with your account. Where required by law, we will provide notices on a durable medium (for example, by email). You consent to receive records and notices electronically, and you agree that your affirmative actions (e.g., checking a box, placing an order, downloading content) constitute an electronic signature and acceptance of these Terms and the referenced policies, to the extent permitted by applicable law (ESIGN/UETA and, where applicable, eIDAS). You may withdraw consent to electronic communications, but doing so may affect our ability to provide the Services. Electronic notices under this section are not a substitute for formal service of legal process, which must comply with our Legal Notice (Service of Process). You may print or save a copy of these Terms of Use for your records. Nothing in this section limits any non-waivable consumer rights under applicable law.

23. Governing Law and Venue

Unless the non-waivable law of your place of residence requires otherwise, these Terms (and any non-contractual disputes or claims) are governed by the laws of the State of Wyoming, USA, without regard to conflict-of-law rules. Except as set forth in Section 24 (Dispute Resolution, Arbitration, and Class Action Waiver), to the maximum extent permitted by law, the exclusive jurisdiction and venue for any dispute, claim, or proceeding will be the state or federal courts located in Sheridan County, Wyoming, and each party consents to personal jurisdiction there. For consumers, only to the extent required by non-waivable law in your jurisdiction, you may bring proceedings in the courts of your place of residence. Nothing in this Section 23 limits either party’s right to: (a) bring an individual action in small-claims court as permitted by Section 24; (b) seek temporary injunctive or other equitable relief as permitted by Section 24; or (c) seek enforcement of an arbitration award. Each party waives any objection to venue, including forum non conveniens, to the maximum extent permitted by law. The U.N. Convention on Contracts for the International Sale of Goods does not apply.

Contractual notices (other than service of process) must be sent by email to [email protected]. We do not accept service of legal process by email; service must comply with our Legal Notice (Service of Process).

24. Dispute Resolution, Arbitration, and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS, INCLUDING YOUR RIGHT TO BRING A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.

• A) Informal Resolution (Required First): Before filing any proceeding (including arbitration), you and we agree to attempt to resolve disputes in good faith by emailing [email protected] and allowing 30 days for informal resolution. Your notice must include: (i) your full name and contact information; (ii) the email/username associated with your account (if any); (iii) order/transaction identifiers (if available); (iv) a brief description of the dispute; and (v) the specific relief requested. Informal notice under this section does not constitute service of process. Any applicable limitations period is tolled (paused) while the parties engage in this informal resolution process.
• B) Agreement to Arbitrate; FAA: To the extent permitted by law, and except as provided in Section 24(C) (Small Claims) and Section 24(D) (Equitable Relief), any claim or dispute arising out of or relating to the Services or these Terms will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its applicable Consumer Arbitration Rules then in effect. The Federal Arbitration Act (FAA) governs the interpretation and enforcement of this arbitration agreement. If either party elects arbitration, the dispute must be arbitrated on an individual basis.
• C) Small Claims Carve-Out: Either party may bring an individual action in small-claims court in a county of appropriate jurisdiction, provided the matter remains in small-claims court and proceeds only on an individual basis.
• D) Equitable Relief Carve-Out: Notwithstanding the foregoing, either party may seek temporary injunctive or other equitable relief in a court of competent jurisdiction to protect intellectual property, confidentiality, data security, or service integrity while arbitration is pending. This does not waive the obligation to arbitrate any remaining merits-based claims.
• E) Seat, Hearing Location, and Governing Law: The seat of arbitration is Sheridan County, Wyoming. The arbitrator will apply Wyoming substantive law consistent with the FAA. Consumers may elect remote/virtual hearings. If non-waivable law requires an in-person hearing in your place of residence, the hearing location will be adjusted accordingly.
• F) Individual-Only; Class Action and Jury Trial Waiver: To the maximum extent permitted by law, the parties waive any right to participate in class, collective, representative, or consolidated actions or arbitrations. Arbitration will proceed only on an individual basis. The parties also waive any right to a jury trial.
• G) Fees and Costs: We will pay arbitration filing and administrative fees to the extent required by the AAA Consumer Arbitration Rules and applicable fee schedules, as determined by the arbitrator, except where a claim is found to be frivolous or brought for an improper purpose, in which case fees may be allocated as permitted by the AAA rules. Each party will bear its own attorneys’ fees and costs, except as provided by applicable law or the AAA rules. The timing and assessment of fees for Mass Arbitration demands are subject to Section 24(H).
• H) Mass Arbitration / Batch Procedures (Administration and Sequencing): If 25 or more substantially similar arbitration demands are filed, asserted, or threatened against us by or with the assistance, coordination, or cooperation of the same law firm(s) or organization, and the demands raise common issues of law or fact (“Mass Arbitration”), the parties agree to the following procedures to promote a fair and efficient resolution, to the maximum extent permitted by the AAA’s applicable consumer rules, any mass arbitration supplementary rules, and fee schedules:
  • (i) Batching and Stay. The AAA will administer the demands in batches of up to 25 cases (“Batches”). Only the first Batch will proceed initially. All other demands will be stayed (paused) unless and until they are placed into an active Batch.
  • (ii) Fees for Stayed Demands: To the maximum extent permitted by the AAA’s rules and fee schedules, arbitration fees for stayed demands will not be assessed or due unless and until those demands are placed into an active Batch.
  • (iii) Selection of Cases in the First Batch: The first Batch will consist of: (a) 10 demands selected by claimants’ counsel; (b) 10 demands selected by us; and (c) 5 demands selected at random by the AAA from the remaining demands that include a complete informal notice under Section 24(A).
  • (iv) Good-Faith Mediation After the First Batch: After final award(s) issue for the first Batch (or earlier if the parties agree), the parties will participate in one good-faith mediation session to attempt to resolve the remaining stayed demands. If the remaining demands are not resolved within 60 days after mediation, the AAA will proceed with the next Batch, and this Batch-and-stay process will continue until all demands are resolved.
  • (v) No Class/Consolidation Created: These Batch procedures govern administration and sequencing only. They do not authorize class, collective, representative, consolidated, or group arbitration. If the AAA determines that different procedures are required to administer a Mass Arbitration, the parties will cooperate in good faith to implement a substantially similar batching approach consistent with the AAA’s applicable rules. These batching procedures are intended to promote efficient administration and do not limit any party’s ability to present its individual claim or defenses on the merits, including evidence and argument.
• I) Opt-Out: You may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing [email protected] with subject “Arbitration Opt-Out” and your account email. Your opt-out will not affect other terms between us.
• J) Non-U.S. Consumers; Mandatory Rights: This Section 24 applies only to the extent permitted by the non-waivable law of your place of residence. If, under that law, mandatory arbitration or class action waivers are not allowed for consumers, those parts do not apply to you. In that case, disputes may proceed in the courts described in Section 23, and your mandatory consumer protections remain unaffected.
• K) Severability; Survival: If any part of this Section 24 is found unenforceable, the remainder will remain in effect; however, if the class action waiver is held unenforceable, then this arbitration agreement will be unenforceable and the dispute will proceed in court. This Section 24 survives termination of the Services and these Terms.

25. User Content, Reviews, and Testimonials

• You may be able to submit content to the Services, including product reviews, comments, testimonials, or similar content (“User Content”). You understand that reviews or testimonials may be made public if you opt in via the consent checkbox at the time of submission.
• If you submit a review or testimonial and opt in via the consent checkbox, you grant Flexabits a non-exclusive, worldwide, royalty-free license to use, reproduce, modify for formatting or clarity, publish, display, distribute, and otherwise use that review or testimonial in connection with the Services and our marketing and promotional activities (for example, on product pages, landing pages, emails, and our official social media channels operated by us (e.g., Instagram, YouTube, TikTok, Facebook, LinkedIn, X)), for as long as we display or use it, including through our service providers and social platforms as necessary to host, distribute, and display it, subject to our obligations regarding your Personal Data under our Privacy Policy.
• We may moderate, edit for clarity or length, refuse to publish, or remove any review or other User Content at our discretion, including if we believe it is unlawful, misleading, abusive, or inconsistent with these Terms or our policies.
• You represent and warrant that your User Content is accurate and not misleading, that you have all necessary rights to submit it, and that your User Content does not infringe any third-party rights (including privacy, publicity, or intellectual property rights) or violate any applicable law. You acknowledge that we have no obligation to compensate you for any review, testimonial, or other User Content you provide.
• You may withdraw your consent at any time and request removal or anonymization where feasible by contacting us.

26. Miscellaneous

• No waiver: Failure to enforce is not a waiver.
• Severability: If a provision is unenforceable, the remainder remains in effect.
• No third-party beneficiaries: None intended.
• Assignment: You may not assign without our consent; we may assign in connection with a reorganization or transaction.
• Entire agreement: These Terms of Use, together with the License Terms (EULA), Refund Policy, Privacy Policy, Cookie Policy, Legal Notice, and Disclaimer, constitute the entire agreement between you and Flexabits LLC with respect to your purchase of, access to, and use of the Services, and supersede all prior and contemporaneous agreements, understandings, or representations, whether written or oral, regarding the same subject matter.
• Headings: Section and paragraph headings are inserted for convenience only and do not affect the meaning or interpretation of these Terms of Use or any related policies on the Site.
• Feedback: From time to time, you may choose to provide us with comments, ideas, or suggestions about the Services (“Feedback”). For clarity, Feedback does not include public product reviews or testimonials. You grant us a perpetual, irrevocable, worldwide, non-exclusive, royalty-free license to use, copy, modify, create derivative works from, distribute, publicly display, and otherwise exploit such Feedback for any purpose, without restriction or obligation to you, subject to our obligations regarding your Personal Data under our Privacy Policy.

27. Subscriptions and Renewals (Not Currently Offered)

If we introduce subscriptions, you will be able to cancel online through a process at least as simple as sign-up; we will send instant email confirmation. Email cancellation requests to [email protected] will be processed promptly (no later than one business day) with confirmation by email. Cancellation stops future charges immediately. Access continues until the end of the current billing period, unless applicable law provides otherwise. Refunds for periods already started are not provided, unless required by law.

28. Updates

We may update these Terms of Use from time to time. When we do, we will revise the “Last Updated” date at the top and, where appropriate, update our Terms of Use Log. Unless stated otherwise, changes apply on a going-forward basis. Where required by law or where changes are material, we will provide additional notice (for example, via the Site or by email).

29. Contact us

• Support or Refunds: [email protected]
• Privacy contact: [email protected]
• Copyright contact: [email protected]
• Legal contact: [email protected]
• Contact form: flexabits.com/contact-us
• Support hours: 9:00 AM – 5:00 PM ET (New York time), Monday to Friday.
• Typical response time: 1-2 business days. Closed on weekends and US holidays.